I was pretty disappointed to receive an email update from American Airlines recently detailing an update on earning miles and Loyalty Points. The banner reads they want to 'reward loyalty', however, the changes mean less opportunities to earn miles and points:
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In other words, you may not be able to earn miles/points any longer when using sites like Orbitz and Kayak.
Worst part, they don't even bother to say which are the preferred agencies! (list promised end of April).
Terrible in my opinion.
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