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Friday, April 5, 2019

United Eliminating Award Charts

Extremely disappointed to read today that United is eliminating award charts and going to a modified type of dynamic mileage pricing for award flights (immediately for flights after November 15th).

You can read the announcement/info here.

Instead of continuing to be innovative, United and other airlines are content to match whatever Delta does and it is a disservice to loyal flyers.  It also takes away expectations and transparency for what you can get for your miles (remember the 25k roundtrip?).  Now awards can be any amount they want at any time for no particular reason.  While UA has been my preferred airline and offered reasonable options for Europe travel, this will make me rethink my travel options moving forward.

I wonder what the execs at Chase are thinking since they've invested so heavily in the points/miles partnership with United...

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